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Industrial Relations Claims Makes Recommendations To Wage Theft Inquiry

Industrial Relations Claims makes recommendations to wage theft inquiry

Industrial Relations Claims Litigation Director, Miles Heffernan, made a series of recommendations to the Queensland wage theft inquiry today.

He was accompanied by four clients who have experienced wage theft.

He argued for a tougher system of enforcement and also for an easier way for victims to recover their money.

Industrial Relations Claims makes recommendations to wage theft inquiry

Those who spoke about their wage theft experiences included:

  • chef Catherine Black;
  • former medical centre manager Kay Clifton;
  • truck driver Kym Rake and
  • service station attendant Jamie Gardner-Hudson.

Ms Clifton told the committee:

“Had it not been for my dear old dad, I probably would have been living on the streets in my car, and it was just so traumatic.

The stress and the mental anguish you’re going through at the time, it’s just deplorable.”

Ms Black’s boss forced her to work 444 extra hours unpaid.

She told the committee how that subsequently put pressure on her life as a single mum.

“I had to order ‘Deliveroo’ for my daughter from work – it’s a hard thing, because being in a corporate catering environment which it was, the boss says you finish at 2, but then don’t finish until 6 or 7 at night.”

Kay Clifton, Miles Heffernan, Kym Rake, Catherine Black and Jamie Gardner-Hudson at today’s inquiry.

Fair Work enforcement ‘a fiasco’

Mr Heffernan described the Fair Work Ombudsman’s enforcement of wage theft as “a fiasco”.

He said it allows employers to steal their worker’s wages without fear of serious sanctions.

“Fair Work’s own report says they had 17000 people they recovered money for, yet their own document says that only 1500 of those were subject to enforcement action,” he said.  

“So even when they catch you with your hand in the cookie jar, you have less than 10 percent chance of getting a breach notice.”




Fair Work no help to workers

Ms Clifton had $45,000 in entitlements stolen when her job became redundant.

She told the committee Fair Work refused to help.

“I rang the Ombudsman for assistance, and she said, ‘oh you’re probably going to have to get your own legal advice’, she said, ‘at the end of the day, I can’t force him to pay you’,” Ms Clifton said.

Committee member Michael Healy said it is clear Fair Work is “a toothless tiger”.

IR Claims calls for more local inspectors

Mr Heffernan called on the Queensland government to take matters into its own hands by rehiring industrial inspectors to provide more “boots on the ground” to enforce workplace laws.

“There is a role for Queensland to play in that space, and the Fair Work Act actually allows it,” he told the committee.

“Once an inspector is involved, we are no longer in the education division, we are in the enforcement division.”

Industrial Magistrates Court

Mr Heffernan also recommended changes to legislation to allow wage theft cases to be heard in the Queensland Industrial Magistrates Court, instead of the Federal Circuit Court.

“If you give the Industrial Magistrate some legs, and have a proper change to the Industrial Tribunal rules, we can do this now,” he told the committee.

Mr Heffernan said the change will mean cases of wage theft recovery could be heard quickly and in a cost effective manner.

The inquiry is continuing its public hearings, and is due to report to the government in November.


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1300 045 466

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