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Recently, I had the need to engage the services of Miles Heffernan, Director of

Employee Litigation at Fair Work Claims to provide advice and represent me in an

Unfair Dismissal Claim.

Having had no prior dealings with legal matters or court proceedings, my partner and

I were extremely stressed, lacked confidence and were quite intimidated at the

thought of fighting for my rights against my employer, a large National Security

Company. From our first meeting with Miles, where he listened to us and gathered the

basics of my situation/ordeal, he instilled in me/us a belief that I was important, my

case was important and my professional future was something worth safeguarding.

Miles was a pleasure to work with as he pursued my case, from the initial

proceedings, to mediation and through to the Fair Work Commission for arbitration

and a favourable outcome. His ability, skill and knowledge of Fair Work Legislation

& Regulations and the application of them, allowed him to argue my case whilst

remaining calm when pressured by our opposition, but we’d grown to expect that

level of expertise and professionalism from him. It was however, on a personal level

that we were extremely grateful to Miles. He always explained each issue and/or

process in simple terms and always respected, included & considered not only my

opinion/input but that of my partner as well, who he openly treated equally. We were

always kept up to date with the case, as it progressed over some considerable time. He

was always open & honest with us regarding issues & potential outcomes and if he

was busy with other cases, he always got his assistant to call us if he couldn’t. Despite

knowing that a win would be professionally satisfying for Miles and his Company,

Miles always ensured that the priority was that my principles were what we were

arguing for, not compensation and not vengeance.

I most pleasing aspect of working with Miles was his genuine love of the work he

does, the people he does it for and the pride he takes in fighting for “the little guy”.

It is based on the above that we take pleasure in strongly recommending Miles

Heffernan & Fair Work Claims to anyone needing advice &/or representation in

relation to Workplace Issues.

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